Construction plant hire adviser apprenticeships - where to start
You can get into this job through
a college course
You could do a college course, like the T level for Hire Controllers. This course would teach you some of the skills needed for this work. You could then try to find a trainee job with a plant hire company. You'll need 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level.
You can do a hire controller Level 2 apprenticeship. There are no set entry requirements but it may help you to get in if you have some GCSEs, usually including English and maths, or equivalent.
You could apply directly to work as a plant hire adviser.
Employers usually look for experience in construction, warehousing or retail. Strong customer service and administration skills will also be helpful.
You may find it useful to have GCSEs at grades 9 to 4 (A* to C), including English and maths.
Professional and industry bodies
You could join the Hire Association Europe for training opportunities and to make industry contacts.
Construction plant hire adviser apprenticeships - what it takes
Skills and knowledge
- customer service skills
- to enjoy working with other people
- to be thorough and pay attention to detail
- excellent verbal communication skills
- the ability to sell products and services
- maths knowledge
- administration skills
- active listening skills
- to be able to use a computer and the main software packages competently
Restrictions and Requirements
You'll need to:
- have forklift truck driver training for some jobs
- have a category C1 or C LGV licence if driving mobile cranes on public roads
- have a first aid certificate
Construction plant hire adviser apprenticeships - what you'll do
- take customer orders and give rental quotes
- show customers how to operate equipment safely
- advise customers on which equipment is best for their needs
- put orders together and organise deliveries
- process payments
- monitor stock levels
- arrange regular safety checks on equipment with mechanics
- keep hire records up to date
- deal with customer enquiries face to face, by phone and online
You could work at a store, in a contact centre or on a construction site.
Your working environment may be outdoors some of the time.
You may need to wear a uniform.
Career path and progression - Construction plant hire adviser apprenticeships
You could become a store supervisor then depot manager. You could also move into equipment servicing or sales, or do training to work as a construction plant mechanic.